Amazon Known Issues And Resolustions

Amazon’s Known Issues And Resolutions

1. Common Warnings:



Facing this Error? After you bulk upload products on Amazon, at times, you will face errors like this. But not be scared, you just need to ‘click on Submit Products’. And it will be uploaded without any issues unless there is any actual error.



To Reconfirm, Follow the below steps:
  1. Click on Left Side Menu > Catlog > Add Products via Upload.
  2. Click on ‘Spreadsheet Upload Status’.
  3. You will find a table with Status. If you find it is ‘Done’, it’s uploaded without any issues. If you find any issues or other status, you can download the Processing Summary sheet by clicking on the next Action Dropdown box. You can send that sheet for us to look into it and update you if any actual errors.

2.  Media URL Error:


          
Download the Processing Sheet:
  1. Locate the processing sheet that Amazon has provided or that you need to work on.
Open the 'Feed Processing Summary' Tab:
  1. Open the sheet in a spreadsheet application like Microsoft Excel or Google Sheets.
  2. Navigate to the 'Feed Processing Summary' tab within the sheet.
Identify the Media URL Error:
  1. In the 'Feed Processing Summary' tab, look for any rows or columns that indicate errors related to media URLs.
  2. These errors are typically highlighted with error messages or codes.
  3. You just need to re-upload it, and the error will be solved.

3. weekly new ASIN creation limit Error:



If you encounter the error message, "You have reached your weekly new ASIN creation limit”, while working on Amazon Seller Central, here’s a detailed breakdown of what you should do:

Why this Error?
  1. Reason: On some cases, Amazon imposes limits on the number of new ASINs (Amazon Standard Identification Numbers) you can create within a week to prevent abuse and manage inventory effectively.
  2. Impact: This limit can affect your ability to list new products or variations until the limit resets
Check Your Current Limit:
  1. Review Limit Details: Log in to your Amazon Seller Central account and navigate to the ‘Account Health’ or ‘Performance’ sections to view details about your ASIN creation limits and any related restrictions.
  2. Analyse Usage: Assess how many new ASINs you’ve created recently to understand how close you are to reaching or exceeding your weekly limit.
  3. Whom to contact? This is a limit from Amazon end and in such cases, Amazon only shall help you to fix it.

4.  Price Update:

The Amazon Formatted sheets we provide you has selling prices by default. In case you’d like to change the selling prices for Amazon, you must fill the below prices as well:
  1. Standard Price: This is your selling price, at which your customers can buy at.
  2. Maximum Price: This price will be shown as the maximum price, not a selling price. Amazon might even show it as a Strike Off price. You can set your desired price in this, unless it’s an MRP product and this should not exceed MRP price in such case.





5.  Shipping Delivery Time Update:



Please choose from the dropdown: 8-10 days (select a specific date). There are cases where the products would be delivered at much earlier timeframe as well, but please select this option to avoid any issues from Amazon end.


6.  Characters/Words Limit:

If you are rewriting descriptions or SKU number for some reason, make sure it does NOT exceed Amazon’s limit.

Kindly Write to our Support for Below Issues:
​
Amazon’s formats and policies are ever changing ones, in case you find any of the below errors or any other issues as well, please write to baapstore support for us to look into it. 
  1. Your product feed doesn't match any existing Amazon listing, and you don't have enough information to create a new one.
  2. Missing Attributes: You're missing required attributes for your product. This error can be caused by Amazon’s ever updating format as they might include new fields that are supposed to be updated on a regular basis.
  3. Trademark Issue: Trademark Infringement and brand protection. If you receive such issues, please write to us to check into it and update the sheets.
  4. Authorization Issue: You aren't authorized to list products in a particular category. This as well might due to Amazon’s changing formats. 
  5. The item is restricted: Amazon controls permissions for some ASINs.
  6. Violation of Terms: Amazon's Terms of Service are always changing, so it is shown to violate them.
  7. Invalid SKU: This error can occur if the SKU is incorrect 
  8. Suppressed listing: A listing can be suppressed for various reasons, every such scenario has to be researched exclusively to find the reason and fix those.
  9. Stock Update: While uploading quantities of already added SKUs on your Amazon portal, the SKU in the quantity sheet must match the SKU you already have on your Amazon for it to accept the uploaded data. If SKUs does not match, it will be ignored from Amazon end. If still any issues, write to baapstore support.
  10. New Batch Uploaded: If a new batch is uploaded to the Amazon portal, wait at least 24 hours for the products to appear properly on the front end. If they do not appear after that time, please contact us.

If you find any other issues not listed here as well, please write to our baapstore support.
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