Technical Questions
How to Update Out of Stock products in Bulk from the admin End?
Login to your Admin Dashboard and follow the below steps: Navigate to Product Import > Inventory Qty or Price Update. Under the default 'General' tab, Select 'SKU' option. Download excel file from this link and keep the file opened- Bulk Quantity ...
How to Mark 'Out Of Stock' Updates in the Website & Amazon?
While delivering the website to your or providing formatted sheets while you join us, we'll keep every stock updated and deliver you. From the next day, you need to sync stocks on daily basis. Simply, you need to visit our Stock Updates Link on daily ...
How to Get SSL Certificate
To make your website SSL secured, you first need to have an SSL certificate issued for your website and have it installed. You can buy the SSL certificate from us or from any 3rd party providers. Buying from us: Get in touch with us to know the ...
Lifetime Plan & Domain Renewal
If you have subscribed to a Lifetime Plan with a website developed by us, please ensure that you are renewing your domain on time to make sure that your website stays live. In case you missed renewing the domain for 45 days, your website files will ...
How to create a Return Request from your E-commerce Website
You can just inform us about the order returns and we'll do the necessary steps, provided that it follows our Returns and Exchanges terms. Below are the steps your Buyer needs to follow to create a Return Request from your Website: Step 1: After ...
Import/Export Errors & Fixes
We have documented the common errors that you may face when you upload a products in bulk using our Import/Export tools. Browse below for the errors and fixes. Error 1: Invalid Header Solution: You'll get invalid header errors mostly when there is a ...
How to Set Bulk Discount/Special Discount Pricing?
Note: You shall learn the difference between Special Discount and Discount at Difference between Discount and Special Discount Step 1: Export your Products as given here (opens in a new tab) Step 2: Goto Discounts/Specials tab based on what type of ...
How to Change/Create a Favicon?
Step 1: Login to your Admin dashboard. Step 2: Navigate to System > Settings. Step 3: Under the 'Image' tab, upload a favicon image next to the 'Icon' field.
How to Change A Store Logo?
Step 1: Login to your Admin dashboard. Step 2: Navigate to System > Settings. Step 3: Under the 'Image' tab, upload a logo you want next to the 'Store Logo' field.
How to create a Coupon Code?
Step 1: Login to yourr Admin dashboard. Step 2: From the left pane, select Marketing > Coupons. Step 3: From the right side, click '+' from the top right, as in below window. Step 4: Fill all the required fields and click on save(floppy icon) from ...
How to Bulk Add Your New/Own Products?
Part 1: Export the existing products(to have the format) Step 1: Login to your Admin panel. Step 2: Navigate to Product Import > Export / Import from the left pane Step 3: Under the 'Export' tab, select the option ' Products (including product data, ...
How to Change Your Admin Password?
Step 1: Log into your OpenCart Dashboard Step 2: Go to System > Users > Users Step 3: Select the administrative user you employ and click "Edit", as in below image. Step 4: Type your new password in the Password fields, as in below image. Step 4: ...
Difference between Special and Discount
Discount and Special (read as Special Discount) are great ways to provide discounts to your buyers and increase your sales. Discount: You can use 'discount' option only to provide discounts when someone buys more quantity of the same products. For ...
How to Edit/Add About Us, Terms & Conditions, Delivery Page, Privacy Policy & more Informative Pages
To know how to edit the contact page, click here. Be known that you can change any pages in your e-commerce website. Theses pages (About us, delivery page, returns pages, terms and conditions, privacy policy, returns policy) are called Informative ...
How to change Product ID from the store?
If you are also listing other products in the store, there maybe a conflict between the product id we provide and you have. Our suggestion is if you are adding your own products, add product id above 1000000. If you want to change the product ids, ...
How many products can I add in the e-commerce site?
In our Diamond Plan, there is no limit on the number of SKUs you can add. Your website will be loaded with all our 1000s of products and still you'll able to add products of your own or from other vendors too. Check our pricing plan page for the ...
How to Add New Attribute Groups
How to Add New Attributes?
How to Bulk Edit the Products?
How to Add New Products in My Store?
Step 1: Login to your admin dashboard using the provided Admin URL, Username and Password. Step 2: Click 'Catalog > Products' from the left pane. Step 3: Click blue color '+' button at top right Step 4: Enter the details at various tabs, as shown in ...
How to Add New Categories in my Store?